Staff at Benetas St Laurence Court Kangaroo Flat say they were told vaccines would be administered to residents on Wednesday.

But at 9.15 Wednesday staff received a call to say vaccination teams would be unable to attend, because they were on their way to the Benetas St Laurence Court facility in Eaglehawk.

This was despite the department previously advising the Kangaroo Flat home that the team was en route, staff said.

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It was not the first delay in the vaccination process the home has experienced.

A Benetas St Laurence representative said the Kangaroo Flat home was told last week its residents would receive the vaccine on Monday.

But on Friday the home was told vaccination had been pushed back until Wednesday.

It's yet to be advised when teams will attend to vaccinate residents, but has been told it will be a priority for the next date.

Benetas St Laurence Court Kangaroo Flat residential manager Vikki Ough said the home understood the vaccination rollout was a big task on a tight timeframe, and that things happened.

Ms Ough said staff were just looking forward to getting the vaccine.

"We had a 100 per cent consent rate from our residents and they are really keen to have the vaccine and the protection and a comfort against COVID-19," Ms Ough said.

The Department of Health has been contacted for comment.

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