Coronavirus has forced many changes on communities but aged-care advocate Ruth Hosking says there is still a lot you can do by phone.
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Ms Hosking said her role as an advocate for the hasn't been forgotten and is more important than ever for elderly communities. She said a phone call goes a long way.
"It's all a bit daunting. It's an eerie feeling (and) unreal to see very little traffic on the roads," she said. "I'm quite sure other people would be the same.
"All week I have been ringing two three people a day. It's always a delight when they hear your voice and they know they're being thought of.
"I think a lot of people could still be confused by it all. My husband wanted to go to markets (recently) and I said no because we're not going out unnecessarily."
With so much information being released daily, Ms Hosking said there was nothing to compare the coronavirus situation to.
"At times where I feel we are being bombarded with too much (I remember) the parliamentarians and their advisers and committees have never exp anything like this," she said. "There is no pattern to work on.
"All the groups I belong to - Council of the Ageing, Positive Ageing and U3A - have all closed doors. I volunteer at Strath Hvaen and can't go out there.
"It's very difficult times for all of us. I lived through the aftermath of the depression, World War Two, the polio epidemic and food rationing. I thought 'd seen or experienced it all.
"This is quite different particularly for older folk who cant necessarily process the changes that are happening."
To help the ageing community during the COVID-19 pandemic, Ms hosking is making herself available on the phone to assist people.
"You see the news items with queues to Centrelink, (older people) might not go. I'm hoping to help by being prepared to give people (the right) information," she said.
"The application processes are so complicated. I've got paperwork at home to make it simpler for older people - anyone over 65. I have already worked with some families. If I can post forms to them and get ball rolling then I've helped. My colleagues doing similar things. You can do a lot by phone.
"Once people have read the literature, they are welcome to ring back and pose questions to me. It's a journey and if we don't start it, it wont move forward. "
Anyone in need of aged-care help can phone Ruth Hosking on 0434 466 381.
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