Quiet carriage on trial

V/LINE is trialling a quiet carriage on all its lines, including the Bendigo line, for six months after requests from customers who want to travel in silence.

Seven trains will have a quiet carriage that operates under a code asking passengers to speak quietly, switch mobile phones to silent and turn down electronic devices.

The customer-regulated carriage will always be the end carriage of the train and will also be labelled on the outside of the train and inside the carriage.

V/Line spokeswoman Clare Steele said the carriage would not be scheduled on the same train on the same service every day, so it could be on the Bendigo line infrequently during the trial period.

But she said it could become a permanent fixture if it was well received.

“Feedback is going to play a very large role in this, so we will be very interested in the results of the trial,” she said.

Ms Steele said she was confident passengers would abide by the protocol.

“The majority of our customers are very courteous and appreciate that different people have different needs. 

“There will always be the option for people to go into other carriages to have a chat or listen to music and we do expect people to respect the quiet carriage etiquette to do that.” 

Quiet carriages were successfully adopted in Queensland in 2011.


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