I am very sorry to hear that Mr Nancarrow has been experiencing issues with his landline phone and internet service and would encourage him to contact his retail service provider as soon as possible to find a solution to his problem.

The reason that this is important is that there are a number of factors that can impact the experience people have on an NBN powered plan. This includes the technology used to deliver the network as well as some factors outside of NBN’s control, like equipment quality such as modems and wifi routers, software, broadband plans, signal reception and how retail service providers design their part of the network (ie how much capacity or bandwidth they buy from NBN).

Mr Nancarrow’s retail service provider is responsible for resolving post connection issues he may be experiencing, as well as managing their network capacity and the speed experienced, and repairing faults or outages relating to their network. If Mr Nancarrow’s retail service provider is unable to identify a fault within his premises or their own network, they will escalate it to NBN.  

At this stage, NBN has not been notified of any faults on Mr Nancarrow’s line by his retailer and therefore, for the reasons I have outlined above, I strongly encourage Mr Nancarrow to contact his retail service as soon as possible to resolve his issue.

Is it any wonder the ordinary punter has had a gutful of what is going on in Australia at the moment, with the vast majority of the population being controlled by vested interests, the latest of which is the revelation that the Murray Darling Basin is allegedly being drained dry with no records of what is being pumped out.

Barnaby Joyce was very quick to come out defending the farming sector regarding family trusts, but not so fast off the blocks to give an explanation of why these cotton farmers are bleeding the river dry.

Please Barnaby, no diversions, no excuses, get your NSW counterparts in order and fix this outrageous situation.

In 2011, then treasurer Joe Hockey said that we, the government, should consider taxing trusts at the business rate of 30 per cent.

Well, poor old Joe was sent packing quicker than Usain Bolt could run by vested interests once again, so any chance of any sensible conversation was torpedoed by people who were happy that others at the other end of the scale continue to pick up the slack.

So, once again, we have the usual conversation about tax reform, specifically about trusts, negative gearing, and the capital gains allowances, and as usual the largest beneficiaries scream "class warfare" again, in some quarters describing it as a Robin Hood style attempt to rob the rich to pay the poor, and also an attempt to portray it as attacking the fundamental rights of someone in a privileged position to reduce their taxation obligations on millions to zero, if able too.

No one is suggesting it is anything but legal, but is it right?

The unfortunate consequence of these actions continually raises the class divide, but class division has been around for decades.

Since the introduction of the 24/7 news cycle, it has highlighted the vast difference in our tax system depending on where you stand, and whether you are receiving what could be allegedly described as "mates rates" or having proceeds in tax havens, as against others who have no choice but to pay the full bounty.

It is high time that an inquiry was held into the entire parliamentary system, the tax system, banking system.

There is a complete lack of trust in any of these institutions.