A BENDIGO family is yet to secure accommodation for a resident of the soon-to-close Bignold Park, despite promises from government to support their transition.
At least one resident's family is yet to find a confirmed place, just over two weeks from the June 7 deadline.
Bev Carrison said she had applied to a Bendigo retirement home for her brother-in-law, but did not know when a place would become available.
She said there weren't a lot of options nearby, despite help from the Transport Accident Commission.
Mrs Carrison said she had not heard from any of the other government and health organisations, who she said had told residents and families when the closure was announced that they would assist.
A Department of Families, Fairness and Housing spokesperson previously told the Bendigo Advertiser that the department would support residents and staff to make the transition to alternative services.
Mrs Carrison said it was stressful to have to find new accommodation for her brother-in-law, because they only had a small house, and it wouldn't work to have him live there.
She said it was sad aged care in Australia had been so neglected, even despite the royal commission.
A DFFH spokesperson would not specify the proportion of Bignold Park residents who had secured new accommodation when asked, citing privacy concerns.
They said the department was working with local community health providers to support all Bignold Park residents to find suitable alternative accommodation, and make their transition as smooth as possible.
A DFFH spokesperson has previously said Bignold Park closed voluntarily, after an interaction with the Human Services Regulator.
They said the regulator formed the view that Bignold Park was not financially viable, and there were risks to the safety and wellbeing of residents.
The home's owner told the Bendigo Advertiser the department gave her two options: close voluntarily in six weeks, or involuntarily in two.
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