Paul Biskupek relocated to Heathcote from Melbourne and was looking for an opportunity to give back to the community in a meaningful way.
Mr Biskupek is one of the inaugural volunteer drivers of the Royal Flying Doctor Services' community transport fleet and now program coordinator.
As one of more than 20 drivers, Mr Biskupek transports pension, concession or DVA card holders living within 30 kilometres of Heathcote to their medical appointments.
RFDS' pick up zone include the surrounding towns of Axedale and Glenhope, with drop off to Bendigo, Castlemaine, Kyneton and Seymour, to name a few.
"For the people using our service, they appreciate that we do it and they pinch themselves that it's free," he said.Paul Biskupek, program coordinator.
"We started with about 10 drivers and all of them are still volunteering," Mr Biskupek said.
Launched in August 2018, Heathcote's fleet of three vehicles makes about 360 trips every month.
Mr Biskupek said he takes enormous personal satisfaction from helping other people.
"I have driven people to Bendigo for daily treatments and in the past, they were using taxis costing $100 for a return trip," he said.
"For a pensioner, it is hard to come up with that money on a daily basis.
"The program has been really successful and its much loved by the community."
Mr Biskupek said there is no catch to the door-to-door service.
"For the people using our service, they appreciate that we do it and they pinch themselves that it's free," he said.
"It's given me a great amount of satisfaction to meet new people and help them.
"It's not a waste of time and benefits someone in the local community."
Mr Biskupek said the service has grown and in less than two years, it has increased from two vehicles to three and made almost 7000 trips in all.
"Heathcote was Victoria's original pilot site and after six months, the service was so successful it became permanent," he said.
To learn more about becoming a volunteer or using the RFDS' Heathcote community transport, visit flyingdoctor.org.au/vic/our-services/community-transport/
National Volunteer Week is from May 18 to 24.