THE Department of Transport has apologised after an app and website intended to help public transport users plan their journeys displayed inaccurate information about a number of bus services.
Both the Public Transport Victoria app and website showed four Bendigo bus routes were not running today.
The two routes servicing Strathfieldsaye - 70 and 71 - were affected.
A Strathfieldsaye resident, who requested to remain anonymous, said they nearly missed a morning appointment because they believed the Route 70 bus was not running.
"On the PTV app it said the bus wasn't running until tomorrow," they said.
They said they phoned the operator and were told the bus was running, but did not see any sign of it during the morning.
A family member left work to give the young adult, who does not have a licence, a lift so they wouldn't miss their appointment.
Even with the lift, they said they arrived late.
The Route 63 bus between Bendigo Hospital and La Trobe University and the Route 64 bus between Bendigo Station and Golden Square via Quarry Hill also appeared to have been cancelled.
A fifth bus route - connecting Heathcote and Bendigo via Junortoun, Axedale and Knowsley - purported to be running to a weekend timetable.
A Department of Transport spokesperson said all Bendigo bus services ran to their regular weekday schedule.
"Due to a computing error, timetables for some bus services in Bendigo were incorrect," the spokesperson said.
"We apologise for any inconvenience and are in the process of fixing the issue."
None of the buses that appeared cancelled seemed to have public holiday timetables.
The Melbourne Cup day schedules for most of Bendigo's bus routes seemed identical to their weekday timetables.
The cup day schedule for the bus route between Heathcote and Bendigo appeared to be the same as its weekend schedule.
Melbourne Cup day is a public holiday in much of the state, but not Bendigo. A holiday is gazetted for Bendigo Cup day, instead.
Train services on the Bendigo line ran to a public holiday timetable.
Former public transport minister Jacinta Allan told the Bendigo Advertiser in 2017 she had requested V/Line review its Melbourne Cup Day practices.
A government spokesperson today said the Department of Transport regularly reviewed which timetables were most appropriate to apply to each public holiday and adjusted as required.
"Based on previous passenger experience, it was determined that a Saturday timetable was the most appropriate for Melbourne Cup," the spokesperson said.
"A number of communities along the line celebrate the cup holiday".
Have you signed up to the Bendigo Advertiser's daily newsletter and breaking news emails? You can register below and make sure you are up to date with everything that's happening in central Victoria.