SOME Woolworths stores in central Victoria will begin having a 'quiet hour' each week to reduce anxiety and stress for customers who experience sensory overload.
Subscribe now for unlimited access.
$0/
(min cost $0)
or signup to continue reading
The Woolworths stores in Epsom, Lansell Square and Kerang will lower lights, turn down music and radio, and turn off oven buzzers each Tuesday from 10.30am and 11.30am.
"We've heard from our customers there is a need in the community for a low sensory shopping experience in the area," Woolworths Victoria State Manager Andrew Hall said.
"Off the back of successful trials, we're delighted to expand Quiet Hour to stores in Bendigo for the benefit of even more customers.
"Our team takes great pride in ensuring the store is quieter and less stressful for customers who want to shop during Quiet Hour and we look forward to welcoming them in store."
The central Victorian stores will join more than 260 stores already implementing the program nationally.
The low sensory initiative was developed in consultation with disability service providers at Life Without Barriers.
"A quiet hour is a fantastic accessibility initiative by Woolworths that recognises that people have different accessibility needs," Life Without Barriers chief executive Claire Robbs said.
"It gives people a way to do their shopping and increase their independence in an environment that is not stressful and overwhelming to them."
It follows Coles Kangaroo Flat introducing a similar initiative in March.
Have you signed up to the Bendigo Advertiser's daily newsletter and breaking news emails? You can register below and make sure you are up to date with everything that's happening in central Victoria.