This was one of the solutions to come of forum in Bendigo exploring the weaknesses of the NDIS and opportunities to make it work. 

About 26 suggestions were born of the two hour session, which was convened by grassroots campaign Every Australian Counts. 

As people related their experiences, moderator Kirsten Deane made note of areas for improvement each story exemplified. 

"Have an easy and intuitive service that lets people find service providers in their area," was the first point, established after one of the attendees said they had not been aware of the service where one of the panellists worked.

There was an NDIS 'provider finder', but Ms Deane was not aware of anybody who had successfully used the function. 

RELATED: Bendigo NDIS participant calls for change

The list was full of suggestions related to staffing, from scaling up training to cutting out the 'middle men' involved in planning.

"Person making decisions is the person you speak with," was among the points raised. 

There was applause after one of the forum's attendees said NDIS participants and their families ought to see and review the plan before it became active. 

Bendigo resident Belinda Rogers said people would be asked to read over and indicate their consent to any other contract.

"Why is the NDIS exempt from basic contractual law?" she questioned. 

She said she had been fighting for three years for vital modifications for her home.

"I can't get my wheelchair into my house," Ms Rogers said.

RELATED: Fixes for NDIS flaws - Bendigo forum seeks to 'make it work'

Concerns were raised about what seemed to be 'generic' plans for early childhood interventions.

"You can collect all the evidence you want, but you take it to them and it's not being recognised," one participant said. 

The resulting suggestion was: 'Read the evidence that is given and make decisions based on that evidence'.

Two hours was not long enough to hear from all the attendees.

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