UPDATE: Three central Victorian boys have been awarded for calling Triple Zero, all three helping a parent experiencing a medical emergency.
Lucas Jackson, 7, from California Gully; Oscar Macfarlane, 12, from Drummond; and Charbel ‘Charlie’ Kabalan, 13, from Kangaroo Flat were among 29 young Victorians named as Junior Triple Zero Heroes on Thursday.
Minister for Emergency Services, Jane Garrett, and comedian Dave Hughes presented their awards at the ceremony in Melbourne.
Lucas dialed Triple Zero because his father had a seizure and was fitting.
At the tender age of seven, he stepped up when nobody else was able to make the call.
Lucas has two younger siblings – a brother, 2, and a sister, 4 – and his mother was busy tending to his dad.
Oscar was faced with a similar situation, only it was his mother who was experiencing a seizure.
The Emergency Services Telecommunications Authority said the 12-year-old took charge of his call to Triple Zero.
Oscar even offered an explanation as to what might have causes his mother to fall to the ground and start fitting.
“Maybe it’s low blood levels, or dehydration?” he said.
Charlie initially called the Nurse on Call hotline because his mother was unwell, and was transferred through to Triple Zero for immediate attention.
ESTA operator Georgia Van Kalken was impressed by Charlie’s calmness.
Charlie answered all her questions and gave directions for the paramedics to access the property.
“Victoria’s brave Junior Triple Zero Heroes remained remarkably cool, calm and collected in emergencies that would have rattled most adults,” Ms Garrett said.
EARLIER: Twenty-nine young Victorians will today be awarded for calls made to Triple Zero.
The Junior Triple Zero Heroes, aged between four and 15 years, were nominated by Emergency Services Telecommunications Authority operators who took their calls.
The awards are in their 12th year and recognise young people for their bravery and clear thinking during an emergency.
ESTA chief executive officer Julia Oxley said the initiative highlights the importance of teaching children and young people when and how to call 000.
“Teaching your children how and when to call Triple Zero, including knowing your home address, really can save lives,” she said.
ESTA is the statutory authority that provides Victoria’s 24-hour emergency call-taking and dispatch services for police, fire, ambulance and SES.
Operators answered 2.4 million calls in the past year.
Minister for Emergency Services Jane Garrett encouraged people to follow the lead of the young heroes by using the Triple Zero service responsibly and appropriately.
“Triple Zero’s strong reputation in Victoria is a true testament to the quality of the operator, who help people through some of the worst moments of their lives.”
The awards will be presented in Melbourne.
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