Technical Services Team Lead - NV1

Green Light are assisting in delivering projects for an industry leading organisation and have a permanent opportunity for a Technical Service Team Lead with a minimum NV1 clearance starting ASAP in Canberra ACT.

About the role: 
You will have the opportunity to work with a multinational professional services network of firms, playing a key role within a Federal Government Agency in ACT. You will have the opportunity to work with some of the most intelligent IT professionals in Australia and add a fantastic logo to your career path.

The Technical Services Team Leader will provide mentoring and management to a team of 9x Wintel Engineers, across the Federal Government Portfolio. You will have the opportunity in direct liaison with the Customer Service Delivery Manager and other skill groups. Responsibilities of the role will involve the day to day tasks for Support Engineers and the monitoring of the call management queues for Incidents, Problems and Change Requests, and providing documentation of Processes, Procedures, Guides and Work Instructions for performing specific tasks.
 
To be successful in this role, you will have:

• NV1 Security Clearance
• Strong demonstrated experience as in a Team Leader
• Strong experience in industry, performing as a Wintel Engineer or Project Leader in Microsoft Technologies
• Proven experience managing multiple accounts and acting as the primary escalation point
• Experience in a Customer facing position; Account Management of one or more strategic accounts, or Project management of a key business systems or processes to customer acceptance

 
If you are interested and consider yourself suitable for this position, or if you would like to find out more about the position, please contact Marina Stojchevska on 0466-623-444 or APPLY NOW.

Green Light is one of Australia's most successful and fastest growing IT services businesses. We offer a wide range of IT services in Security, infrastructure and Systems Integration to a diverse customer base throughout Australia, New Zealand, SE Asia and Europe.