+60d ago

Service coordinator

Hays Facilities Management

Base pay $70k
Permanent Standard/Business Hours
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Full job description

Your new company

Industry leader located in Dandenong is looking for a Service Coordinator/Scheduler, this is a fantastic opportunity for a career growth as the company is extending nationally.
It will start with a 9 month role with all the permanent benefits, and as the company is growing you will have the opportunity to build a career progression.

Your new role

You will need to manage and maintain the existing customers portals by answering clients calls and scheduling the workers on they daily jobs using the booking service in CRM. Other duties will include:

  • Receive and manage calls via the company’s 1300 number.
  • Prepare & completed pre-qualification contractor management forms
  • Monitor and Maintain National service mailbox and action/route incoming emails
  • Liaise with the customer ensuring timely completion of work
  • Re-organize service jobs, liaising with affected parties, as may be required due to parts unavailability, or changed customer requirements
  • Provide service quotations to customer requests using the Service Calculator or transaction information
  • Process sub-contractor purchase orders
  • Process invoice credit request
  • National Branch coordination Support
  • Provide onboarding and process training when requested
  • Administrative support to the Customer Care team

What you'll need to succeed

To be successful you will need to have experience in service coordination, have a strong attention to details and an excellent verbal communication. A strong attention to detail and the ability to get the best out of people is important.

What you'll get in return

The company are offering an attractive salary package, full training, and support with exciting career opportunities. They are a growing organisation who are looking for exceptional people to join their dynamic team who can take them to new heights.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2631739

Pay comparison
Market average based on all Service Coordinator jobs in Melbourne VIC
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Job details
Date posted
31 Mar 2022
Property & Real Estate
Administration Assistants
Base pay
Work type
Job mode
Standard/Business Hours

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