+60d ago

Sales & Service Consultant

Hays Contact Centres


Base pay $50k - $52k
Permanent Standard/Business Hours
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Full job description

Your new company
We have multiple opportunities available Sales and Service Consultant to join a large Insurance organisation located in Melbourne CBD on a 12-month contract with the flexibility to work from home.

Your new role
In this role you will provide an exceptional customer experience, handling general enquiries and maximise sales and retention opportunities by identifying customer insurance needs and offering tailored solutions.

  • Provide quality customer service via inbound calls and email correspondence
  • Update customer policies as per their requests
  • Cross sell and up sell to our customers to better meet their insurance needs
  • Work to meet individual and team KPI’s and targets

Working 37.5 hours a week, this position will work across a rotating roster between 8:30am – 6:00pm, Monday to Friday.

What you'll need to succeed

  • Demonstrated passion for customer service
  • Ability to work collaboratively within a team environment
  • Demonstrated ability to think outside of the box
  • Ability to cross sell and up sell
  • Flexibility and Resilience

What you'll get in return
In return you will be provided with ongoing training and support from a close knit team and the flexibility to work from home

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to howard.richards@hays.com.au, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2571272

Pay comparison
Market average based on all Sales jobs in Melbourne VIC
Base pay range
$50k - $52k
Market average
$72k
$38k - $54k
120 jobs
$54k - $70k
896 jobs
$70k - $86k
419 jobs
$86k - $102k
314 jobs
$102k - $118k
6 jobs
$118k - $134k
3 jobs
$134k - $150k
6 jobs
$250k+
33 jobs
$72k
Market average
$48k
$250k+

Job details
Date posted
25 Oct 2021
Category
Customer Service & Call Centre
Occupation
Retail Assistants
Base pay
$50k - $52k
Work type
Permanent
Job mode
Standard/Business Hours

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