* Retail Customer Service Officer Retail Customer Service Officer Posted Today. 12 people have viewed this job. Location: NORTH BENDIGO, VIC External link. Opens in a new window Salary: Award Work Type: Part time position Tenancy: Permanent position Hours: 20 Positions: 2 Location: 201 Arnold St NORTH BENDIGO VIC 3550 External link. Opens in a new window How to get here? Job ID: 2295725005 Source: Public Employer Last Modified: 09 September 2021 Website: https://auspost.com.au/locate/post-office/vic/bendigo/3550/bendigo-north-lpo-326801 Description North Bendigo LPO is two terminal LPO and requires two part time Retail Customer Service Officer to join our growing business. The roles are permanent part time 20 hours per week and may include Saturdays from morning 9 am to 11 am. * As the role rotates around store locations, having access to a vehicle is highly advantageous * The position has 8 weeks worth of paid training that runs 3-4 hours per day, Monday to Friday (18-20 hours per week, then shifts to the allotted 20 hours). * Previous retail experience is highly regarded A day in the Post Office could see you: * Performing customer sales and service transactions * Maintaining a cash advance accurately which includes handling and processing cash, cheques, credit cards and EFTPOS * Promoting and processing a broad range of financial agency transactions through Australia Post's technology systems * Conducting and processing a number of identity services transactions, establishing an applicant's identity with a highest levels of accuracy and compliance * Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities * Accepting mail items for lodgement, and accurately assessing any applicable charges * Building rewarding relationships with customers by understanding their needs * Preparing outward mail for despatch through including presentation and the cancelling of stamps * Assisting with administrative duties such as stocktaking and record maintenance * Maintaining commitment to Australia Posts Occupational Health and Safety standards * Working up to 18-22 hours per week weekdays between 8:45am to 5.15pm (usually in 3-4 hour shifts). What are we looking for? Besides being a friendly, considerate person with a real passion for great customer service, youll need to be able to: * Essential - Minimum 1 year of experience working in corporate Post office or private LPO * Lift up to 16kg of mail sometimes * Stand up for most of your shift * Be flexible for additional hours, as well as changing shift times or locations * Work as part of a team to deliver the best possible service and solutions to our customers Please forward your resume to firstname.lastname@example.org. Only shortlisted candidates will be interviewed. Protect yourself: Cyber criminals are taking advantage of COVID-19. Be extra cautious about who you give your information to. * Never give your bank or credit card details or date of birth when applying for a job. * Check if the job is genuine by researching the employer and contacting them before applying. * Watch Don't get scammed by a fake job ad for more tips to protect yourself. * If something doesn't seem right, Report this Job.