+60d ago

Regional Manager

Hays Property

Base pay $160k - $200k
Permanent Standard/Business Hours
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Full job description

Your new company
Hays are proud to be exclusively representing one of Australia's leading Home Builders for a key appointment on their growth trajectory. Although already being one of the most sought after builders in the industry, they have set out a plan to become Australia's number one Home Builder. Their focus on franchise success and customer experience has set them apart from competitors and made them a household name in Australia, New Zealand and the USA. This newly created role for a Regional Manager will oversee all franchises across VIC and TAS.

Your new role
The Regional Manager will play a critical role in the organisation's vision to become the number one builder in the country by partnering and collaborating with franchise owners to deliver profitable franchises, improve customer experience, manage risk, lead and advocate for the VIC/TAS network.

  • Develop and lead the regional business plan.
  • Lead the franchise network to ensure collaboration with and between franchisees, working with the Franchise Operations team to organise opportunities to bring together the group and build a supportive performance culture.
  • Lead the development and execution of Franchise Business Plans - working with each individual franchise partner on their short and long term goals.
  • Conduct business reviews with each franchise.
    ○ Ensure the financial performance and revenue targets of the franchisees is achieved.
    ○ Customer satisfaction excellence.
    ○ Operational & compliance performance.
    ○ Work on roadblocks / challenges and support required to help achieve desired goals.
  • Monthly review of franchise performance in all above areas.
  • Visit franchises to review above and keep business plan on track.
  • Mentor Franchise Owners in strategies to improve their businesses, utilising Franchisor resources effectively. Provide reactive consultative and emotional support to Franchise Owners as needed.
  • Address performance issues with franchisees.
  • Maintain an awareness of competitive activity and competitor profiles.
  • Ensure franchisor systems/ processes/ policies are deployed & practiced within the franchisee business
  • Monitor and liaise with franchise partners to ensure they are meeting the obligations of their franchise agreements.
  • Assisting the Business Development Manager in the evaluation and approval of franchise prospects as appropriate.
  • Advocacy for franchisees as required through a productive relationship with insurer(s).

What you'll need to succeed

  • Minimum 5 years experience working with small businesses to achieve growth, customer and risk outcomes.
  • Experience in the home building / construction sector would be a significant advantage.
  • Franchise network leadership experience.
  • A track record of delivering business planning and performance management.
  • Coaching and influencing skills, along with exceptional communication skills and the ability to build quality long-term relationships.
  • Strong commercial acumen, a performance orientation and strategic-thinking capacity.
  • Good time management, admin & organisational skills.
  • Self-motivated and able to work autonomously & unsupervised.
  • Tertiary qualified with focus on commercial, property, or construction.

What you'll get in return

  • Attractive remuneration package commensurate with experience.
  • Two-state remit (VIC/TAS) across approx 30 franchises.
  • Autonomous role with full WFH flexibility.
  • Amazing personal and professional development opportunities.
  • Working within a network who demonstrates their values in everything they do.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2578885

Pay comparison
Market average based on all Property & Real Estate jobs in Melbourne VIC
Above avg. range
$160k - $200k
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Market average
This job pays above average

Job details
Date posted
12 Nov 2021
Property & Real Estate
Management - Area/Multi-site
Above avg.
$160k - $200k
Work type
Job mode
Standard/Business Hours

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