+60d ago

Customer Service Specialist

Page Personnel

Similar jobs pay $50k ~ $70k
Permanent Full time Standard business hours
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Full job description
  • Generous bonus package
  • Excellent working environment prioritising career development

About Our Client

Page Personnel Finance are currently partnering with one of Australia's leading provider of debt collection services, to recruit multiple Collections Officers. Our client offers an excellent environment where they promote teamwork, collaboration and prioritise career development. There are opportunities to grow into leadership positions as well as the potential to hit targets and be rewarded with generous bonuses.

Job Description

  • Manage a high call volume
  • Customer resolution
  • Payment plan negotiation
  • Support the customer service team by answering general service and billing enquiries
  • Deliver an exceptional end to end Customer experience

The Successful Applicant

  • Collections experience.
  • Thorough knowledge of privacy legislation.
  • The drive to meet and exceed targets.
  • Ability to negotiate and persuade/influence.
  • Empathy and resilience.
  • Effective listening.
  • Great kept promise rates.

What's on Offer

  • Uncapped commission structure
  • Leadership Development Programs
  • Working from Home


Perks & benefits
Career development
Pay comparison
Market average based on all Customer Service Specialist jobs in Melbourne VIC
Estimated range
$50k - $70k
Market average
Market average
Actual pay is not disclosed by the employer

Job details
Date posted
26 Apr 2022
Customer Service & Call Centre
Customer Service
$50k ~ $70k
Contract type
Work type
Full time
Job mode
Standard business hours
Financial services
Work Authorisation
Australian citizen / Permanent resident

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