53d ago

Core Services Specialist

Hays Infrastructure

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Base pay
$112k - $126k
Work type
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Full job description

Your new company

City of Melbourne Council aspires to a culture which is humanistic and encouraging, affiliative and achievement focused. They focus on culture because they know that a constructive culture is good for staff wellbeing as well as their ability to deliver high quality outcomes. Integrity, courage, accountability, respect and excellence are the core values in which they live by.

Your new role

As the Core Services Specialist you'll be responsible for guiding the design, development, and delivery of core infrastructure services. The position also guides and coordinates the lifecycle management of technology infrastructure systems, and provides specialist second and third level technical support services for infrastructure systems according to service standards. You'll also be responsible for the delivery of specific project tasks as directed by the team leader.

Position accountabilities:

  • Guiding the engineering and support of core infrastructure platforms
  • Coordinating lifecycle management activities
  • Acting as the final internal technical escalation point for incidents and problems
  • Providing second and third level technical support for core infrastructure
  • Supervising the maintenance of a current and reliable server and storage infrastructure
  • Guiding the implementation of security patches for City of Melbourne hardware and software
  • Investigating and proposing new capabilities and designs to build on and improve core platforms
  • Designing and implementing new infrastructure capabilities
  • Delivering key projects

What you'll need to succeed

  • Tertiary qualification in Information Technology, and industry qualifications
  • ITIL Foundation certification or demonstrated experience working in a service management environment
  • Demonstrated experience managing lifecycle processes (design, build, and maintenance activities)
  • Experience in producing technical documentation
  • Strong understanding of the impact of infrastructure changes within the a service delivery environment
  • Experience working in a technical infrastructure support environment
  • Experience in the delivery of complex projects in large environments

What you'll get in return

  • Fixed term contract until 30 June 2023
  • Possible contract extensions
  • Attractive salary package
  • Chance to play a leading role in project delivery
  • An organisation with a fantastic culture

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Rick.Kelly@hays.com.au

LHS 297508 #2586845

Job details
Date posted
30 Nov 2021
Science, Technology & Environment
Enviro/Geo Testing & Analysis
Base pay
$112k - $126k
Work type
Job mode
Standard hours
Work Authorisation
Australian Citizen / Permanent Resident

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