APS5 Business Support Officer Manager

face2face Recruitment

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$90k ~ $100k
Work type
Full Time
Contract type
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Market insights based on all Business Support Officer jobs in Melbourne VIC
Estimated range
$90k - $100k
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Full job description
  • face2face Reference Number #551955
  • Full Time Hours 
  • Australian Citizenship or Permanent Residency  
  • Based in Geelong, VIC
  • $45.74 per hour plus super

A Federal Government department is seeking an APS5 BSO Manager for a 12 month contract. Possible extension.

About the Role

The APS5 BSO Manager will undertake moderately complex to complex work with minimum supervision. The role will manage day to day operations and workload allocation of the Business Support Officer (BSO) team. You may be required to present team leadership responsibilities, including setting priorities and allocating work to other team members. 

Responsibilities may include but are not limited to:

  • Managing performance targets, workflow, training, and development of Business Support Officers within the branch.
  • Contributing to continuous improvement of processes and associated guidance materials.
  • Collaborating with the team to respond to participant enquiries, ensuring participants are informed and can access relevant information.
  • Undertaking research and contributing to reports.
  • Managing diaries and appointments, telephone enquiries and escalations from participants.
  • Coordinating and organising executive meetings and community forums.
  • Recording and managing complaints and other feedback in the Agency database.

If this sounds like the role for you and you would like to know more, click apply now.

Applications close at 9:00am on Wednesday 13 October.

Jason Pugh                            

Account Manager


02 6199 5750

Job details
Date posted
7 Oct 2021
Expiring date
6 Dec 2021
Government, Emergency & Defence
Federal Government
$90k ~ $100k
Contract type
Work type
Full Time
Job mode
Standard/Business Hours

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