+60d ago

Admin/ Call Centre Staff

Labourpower


Similar jobs pay $50k ~ $61k
"AU$27.22 - AU$32.00 per hour"
Contract Full time Standard business hours
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Full job description

Call Centre and Customer Service

North Plympton, Adelaide, Australia

Admin/ Call Centre Staff

Labourpower are now seeking experienced Admin/ Call Centre Staff, for our client based South West of Adelaide CBD.

The Position;

To ensure efficient and effective allocation, organisation and preparation of service delivery works. This may include, but not limited to works within the Plumbing, Electrical and/or Building Department.

Principal Responsibilities;

  • Dealing with customer and tenant enquiries.
  • Scheduling of all works for which may include liaising with tenants, Team leaders, Trade Supervisors, appropriate Client personnel and trade staff.
  • Answering all telephone calls and logistics from assigned trades in the team.
  • Allocating appropriate resources within priority time frame of jobs raised, ensuring Contract works are completed within SLA.
  • Weekly/ Monthly reporting on all job activity.
  • General administration.
  • Auditing and Quality Management processes.
  • Other ad-hoc projects and duties as may be required.

Experience, Knowledge & Qualifications needed to be considered for this position;

  • Business Administration Certificate Level 3 or Equivalent Experience.
  • Sound knowledge of scheduling in accordance with HSA Service Delivery Standards, Technical Specifications and Maintenance Accommodation Standards.
  • Experience within a busy, high demand, multi task role.
  • Outstanding computer skills.
  • Strong written and verbal communication skills.
  • Ability to work within a team.
  • Attention to detail.
  • Ability to prioritise.
  • A positive “can do” attitude.
  • Great work ethic

Candidates who are experienced with the SA Government Housing Contract and have experience with the computer system ‘Mainframe’ will be highly regarded.

These positions are for an immediate start.

If you feel you have the relevant skills and experience to be considered for these positions, then please click on the “APPLY NOW” button listed below.

Only successful applicants will be contacted.

Labourpower Recruitment Services | www.labourpower.com

Job Information

Job Reference: 200410896_1569551799
Salary: AU$27.22 - AU$32.00 per hour
Salary From: AU$27.22
Salary To: AU$32.00
Salary Type: hour
Consultant Name: Shahanna Thompson
Job Industries: Call Centre and Customer Service
Job Locations: North Plympton, Adelaide, Australia
Job Types: Contract


Skills
STRONG WORK ETHIC
WRITTEN AND VERBAL
Pay comparison
Market average based on all Centre Staff jobs in Adelaide SA
Estimated range
$50k - $61k
Market average
$62k
$62k
Market average
$60k
$67k
Actual pay is not disclosed by the employer

Job details
Date posted
29 May 2022
Category
Customer Service & Call Centre
Occupation
Contact & Call Centre
Estimated
$50k ~ $61k
Contract type
Contract
Work type
Full time
Job mode
Standard business hours
Work Authorisation
Australian citizen / Permanent resident

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