Luchiano's Pizza owner Juliette Kabalan took to Facebook on Saturday to issue the message. She told the Bendigo Advertiser that some people needed to do better.

"The abuse and the yelling and everything else that comes with the ugliness - it's just getting out of control," Mrs Kabalan said.

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"It's bad enough that we have staff that have to isolate, we also have staff who don't want to come into work anymore because of the abuse."

Mrs Kabalan said one of her workers had an exemption to not wear a mask due to asthma, yet the girl had been repeatedly abused by members of the public.

The owner said delivery drivers have also repeatedly had to deal with COVID-positive people collecting their pizzas face-to-face rather than electing contactless delivery.

"That happened five times on Friday night," Mrs Kabalan said. "We had one person who wanted to pay in cash after saying they were COVID-positive.

"Our driver had to tell them to pay over the phone because he wouldn't take the cash.

"It's just ridiculous. If you are waiting on a result or are COVID-positive, we should be advised."

Mrs Kabalan said the shop had to call the police on Saturday night after a customer issued threats because their delivery was going to be five minutes late.

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But the owner said for every horrible customer, there were numerous wonderful members of the community.

"Our regulars have been beautiful," she said. "We want to thank them from the bottom of our heart.

"We had customers who bought vouchers at the start of the pandemic because they thought we might not make it. We will be in debt to all our locals.

"I think I can speak on behalf of a lot of businesses when I say we are so lucky we're in Bendigo and not Melbourne.

"The Bendigo community has come together and supported each other right from the start."

Mrs Kabalan said the great support just highlighted how bad some of the behaviour had been.

"We are a small family business," she said. "I treat my workers like their my own kids, which is why enough was enough.

"I will support my workers through and through."

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