Telstra's fifth outage in six months caused by 'misbehaving device'

By Lucy Battersby
Updated July 1 2016 - 6:08pm, first published 5:26pm
Telstra will discuss any claims for loss on a case-by-case basis. Photo: Peter Riches
Telstra will discuss any claims for loss on a case-by-case basis. Photo: Peter Riches
Thursday's fault was caused by "a device in the network behaving in a way that wasn't expected". Photo: Carla Gottgens
Thursday's fault was caused by "a device in the network behaving in a way that wasn't expected". Photo: Carla Gottgens

Telstra is calling its major enterprise and business customers on Friday to apologise for a disastrously-timed seven-hour network outage and discuss what compensation they might be entitled to.

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