Especially to organisations we recently slagged off about, like (for argument’s sake), Australia Post.

A couple of weeks ago, we had a wee whinge about a complicated series of messages, missed communications, delays and never-ending phone chasey trying to track down Mrs Whacked’s mobile phone which had gone missing from a soaked Overnight package.

Well, after that someone in Aussie Post must’ve thought that wasn’t how things were supposed to be.

She took (you’ll love this) personal responsibility for resolving the matter and within days the phone came home.

Alas without its charger.

No worries, Aussie Post’s answer to Mother Theresa said, just go buy another one and send us the bill.

Which we did, and which they paid and to be frank, I was immensely impressed.

But it gets better.

Some folk know I’m a bit of an eBay addict and over the years I have saved, ohh, perhaps $200,000 on smart purchases.

My bank manager does not understand Greggonomics.

Mrs Whacked seems to be entering another childhood and has talked me into getting lovely sets of Derwent colour pencils and colouring-in books.

Derisive chortling and sarcasm did not sway her from this issue, so obviously it had to be dealt with.

It turns out to be a genuine adult-age activity these days.  Who knew?

It’s supposed to be Zen-like and calming. There are entire web-sites devoted to it.

I ordered some tins of Derwents (too posh for me when I was a kid) and supposedly mature-age colouring books.

The first tin arrived at my front door less than 24 hours after the order was placed and the second came less than two working days after ordering.

Beautifully packaged and in spiffing condition. What’s more, Australia Post kept sending me mobile text messages saying what had taken place and where the items were.

One morning this week, about 7am, my phone told me a package was about to arrive.

Half an hour later, there was a charming chap ringing my door bell, complete with a big tin of pencils.

“Who was that?” herself asked. “Santa, I think,” I said.

The bloke was so nice, even the dogs didn’t bark – much.

Last month, Australia Post said it was about $500 million down the gurgler and had to put off 1900 jobs.

I hope it doesn’t impact on a standard of service which I now find to be absolutely astonishing.

Yeah, I know this outburst of niceness  - going postal in a good way - will possibly attract a squiliion “yeah, but” comments, but just this once, I wanted to balance the ledger.