This was a special occasion for Mr Rosewall, his wife Julie and daughter Megan Ferrie.

It was a moment of reward for two years of dedication put into a campaign to change legislation and launch a guide to help families manage the affairs of missing persons.

That change has come at great cost for the Rosewall family who have been motivated through their campaign by the personal nightmare of the disappearance of Daniel Rosewall near Broken Hill in January 2010.

The determination of the Rosewall family to make authorities aware of the issues they faced in dealing with Daniel’s affairs following his disappearance now means other families forced into the same ordeal will get assistance.

It’s a credit to the family that through this dire time when it would have been easy to think of nothing else but their own situation, they had a focus on helping others. But while yesterday was about launching the new Safe Keeping guide, David Rosewall made a point on behalf of his family – who is looking for his son?

Mr Rosewall said his family had been given little support or feedback on the search for Daniel. They fear authorities have given up.

Mr Rosewall revealed his wife Julie spent an entire day being passed around from one agency to another searching for information on Daniel’s disappearance.

He said Daniel’s sister Megan had been stopped just once despite driving her brother’s abandoned car around for two years. This was not an emotional rant but a calm observation of a system that appears to fail families left clinging to hope.

Mr Rosewall conceded authorities were overloaded with cases such as Daniel’s, but his family’s experience shows the system needs improvement.

Clearly, the Rosewalls aren’t about to rest until that happens.