A BENDIGO family is facing a huge clean-up bill after recent heavy rain caused the collapse of two mine shafts on their property.Adrian and Julie Perceval and their six children live on 10.1 hectares (25 acres) of land at Woodvale, just 15 kilometres north of Bendigo.Last month, following a recent wet spell, two mine shafts on their heritage listed property caved in, leaving two large open holes, one more than 36 metres (120 feet) deep and less than 50m from the house. Both mines were situated in paddocks with animals.Since the collapse Mr and Mrs Perceval have phoned organisations including the City of Greater Bendigo, Heritage Victoria, Department of Sustainability and Environment and local mining companies, asking for assistance.However, they were left frustrated after each organisation refused to take responsibility and all but one refused to offer assistance.“At first we were told nothing could be done because the land was heritage listed,’’ Mrs Perceval said. “Everyone was just passing the buck, saying it wasn’t their problem.’’Since raising the issue, Heritage Victoria has removed the heritage listing from the property and according to Mrs Perceval has refused to offer further assistance.A City of Greater Bendigo employee visited the property and fenced off one of the mines, but was unable to do anything more.A council spokeswoman told the Bendigo Advertiser that the situation was definitely not something council looked after.A DSE spokeswoman said they were not responsible because the shafts were on private property.“Public land managers, including DSE, are responsible for safety hazards, such as exposed mine shafts, on land that they manage,’’ she said. “Private landowners are responsible for managing risks and maintaining safety on their own property.” Mrs Perceval said she had been told her family would be responsible for capping the mines (that would cost up to $20,000), despite earlier being told that her family owned only two metres (depth) of the soil they live on.“No one’s willing to give the proper answers,” she said. “I just don’t know what to do any more, because we don’t have $20,000 to cap it ourselves.